At Outlaws Global LTD, we strive to ensure customer satisfaction with every purchase. This Returns & Refund Policy outlines the terms and conditions under which returns, exchanges, and refunds are accepted. By making a purchase from our website, you agree to the terms stated below.
To be eligible for a return, the item must meet the following criteria:
The product must be unused, in its original packaging, and in the same condition as when it was delivered.
A return request must be submitted within [X days—e.g., 14 or 30 days] from the date you receive your order.
You must provide valid proof of purchase, such as an order number or receipt, for the return to be processed.
Please note that certain items are non-returnable due to hygiene, safety, or customization reasons. These may include— but are not limited to—personal items, perishable goods, and custom-made or specially tailored products.
To be eligible for a return, your item must meet the following criteria:
The item is unused, in its original packaging, and in the same condition as when received.
A return request is submitted within [X days, e.g., 14 or 30 days] of receipt.
Proof of purchase, such as an order number or receipt, is provided.
Certain products may be non-returnable due to hygiene, safety, or customization. This includes, but is not limited to, personal items, perishable goods, or custom-made products.
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within [X business days, e.g., 7–10 business days].
Returns that are not approved will not be refunded. If requested, the item may be returned to you at your expense.
Please note that original shipping charges are non-refundable, unless the return is due to an error on our part
Exchanges are available only for defective, damaged, or incorrect items.
To exchange an item for the same product, contact us at [support email], and our team will guide you through the process.
If you receive a defective or incorrect product, please notify us within [X days] of receipt.
We may request photographic evidence of the issue before approving a return or replacement.
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